Privacy Policy

FrontierPioneer ("we", "us", "our") operates the website at emblemvale.com. This Privacy Policy describes how we handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation. By accessing our site you agree to the practices described below.

1. Who We Are

FrontierPioneer is a free social entertainment platform platform operated from 47 King Street West, Toronto, ON M5V 2T4, Canada. We provide virtual play games at no cost. No real money is accepted or paid out. Our privacy officer can be reached at [email protected].

2. Information We Collect

We collect only the minimum information needed to operate the service:

• Technical data — IP address, browser type, device type, operating system, page views, and referral source collected automatically via server logs and analytics.
• Cookie and localStorage data — Age-gate confirmation, cookie consent choice, virtual credit balance, and acorn counter stored locally in your browser. We do not transmit this data to our servers.
• Contact information — If you email us voluntarily, we collect the information you provide (name, email address, message content).

We do not collect payment information, health information, or government identification numbers. We do not require registration or account creation.

3. How We Use Your Information

• To operate, maintain, and improve the FrontierPioneer platform.
• To analyse usage patterns and fix technical issues.
• To respond to support and enquiry emails.
• To comply with applicable laws and regulations.

We do not use your information for behavioural advertising, cross-site tracking, or the creation of user profiles for commercial purposes.

4. Cookies and Local Storage

We use a small number of cookies and localStorage entries. You can manage cookie preferences at any time via the Cookie Settings panel or our Cookie Grove page. The essential cookies required for age-gate and session continuity cannot be declined while you use the site.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers — Hosting and analytics partners who process data on our behalf under contractual data-processing agreements.
• Legal authorities — When required by law or to protect our legal rights.

6. Data Retention

Server log data is retained for up to 12 months and then deleted. Contact email records are retained for up to 24 months. Browser-stored game state (virtual credits, acorn count) persists until you clear your browser data or press the in-game RESET button.

7. Your PIPEDA Rights

Under PIPEDA you have the right to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Withdraw consent for non-essential processing.
• File a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, contact [email protected]. We will respond within 30 calendar days.

8. Children's Privacy

FrontierPioneer is strictly for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If we learn that a child has provided personal information, we will delete it promptly. If you believe a child has submitted data, contact us immediately.

9. Security

We use industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. No method of transmission is 100% secure; if you believe your information has been compromised, contact us at once.

10. Third-Party Links

Our site contains links to responsible gambling organisations and other third-party sites. Those sites have their own privacy policies and we are not responsible for their practices. We encourage you to review them before submitting personal information.

11. Changes to This Policy

We may update this policy from time to time. The "Updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the revised policy.

12. Contact

Privacy Officer: [email protected]
General enquiries: [email protected]
Postal address: 47 King Street West, Toronto, ON M5V 2T4, Canada.